Privacy Policy

Your privacy is our priority

Last updated: December 2024 • GDPR & UK DPRA Compliant

Privacy at a Glance

Your Data is Secure

End-to-end encryption, secure servers, regular audits

You're in Control

Access, edit, or delete your data anytime

No Tracking

We don't sell data or use invasive tracking

1. Who We Are

TheList.Gifts ("we", "our", or "us") is the data controller for your personal information. We are committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018.

Contact Information:

Data Protection Officer: privacy@thelist.gifts

Company: TheList.Gifts

Location: United Kingdom

2. Information We Collect

Account Information

  • Email address - Required for account creation and communication
  • Password - Encrypted and stored securely using bcrypt
  • Name - Optional, for personalization
  • Consent preferences - Marketing and data processing consent

Gift List Data

  • List details - Names, descriptions, occasion types, dates
  • Gift items - Names, descriptions, prices, URLs, notes
  • Sharing settings - Who can view your lists
  • Reservation data - Anonymous tracking of reserved/purchased items

Technical Information

  • IP address - For security and fraud prevention
  • Browser information - For compatibility and optimization
  • Usage analytics - Anonymous view counts and feature usage
  • Session data - To keep you logged in securely

3. Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal grounds:

Contract Performance

Processing necessary to provide our gift list service

Consent

Marketing communications (you can withdraw anytime)

Legitimate Interest

Security, fraud prevention, and service improvement

Legal Obligation

Compliance with applicable laws and regulations

4. How We Use Your Information

We use your personal data for the following purposes:

Service Provision

Create and manage your account, gift lists, and sharing features

Communication

Send transactional emails, password resets, and service updates

Security & Fraud Prevention

Protect your account and prevent unauthorized access

Service Improvement

Analyze usage patterns to enhance features and user experience

Marketing (With Consent)

Send newsletters and feature updates only if you opt-in

5. Your Rights Under GDPR

As a data subject, you have the following rights regarding your personal data:

Right to Access

Request a copy of all personal data we hold about you

Right to Rectification

Correct any inaccurate or incomplete personal data

Right to Erasure

Request deletion of your personal data ("right to be forgotten")

Right to Data Portability

Receive your data in a machine-readable format

Right to Restrict Processing

Limit how we use your personal data

Right to Object

Object to processing based on legitimate interests

Right to Withdraw Consent

Opt out of marketing communications at any time

Right to Lodge a Complaint

File a complaint with your data protection authority

How to Exercise Your Rights

To exercise any of these rights, please contact us at privacy@thelist.gifts or use the privacy controls in your account settings. We will respond to your request within 30 days.

Manage Privacy Settings

6. Data Security

We implement industry-standard security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction:

Encryption

All data transmitted over HTTPS with TLS 1.3 encryption

Password Protection

Passwords hashed using bcrypt with salt

Regular Audits

Quarterly security audits and vulnerability assessments

Automated Backups

Daily encrypted backups with 30-day retention

Access Controls

Role-based access and multi-factor authentication

Monitoring

24/7 security monitoring and intrusion detection

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law.

Active Accounts

Data retained while your account is active and for 90 days after last login

Deleted Accounts

Personal data deleted or anonymized within 30 days of account deletion

Legal Requirements

Some data may be retained longer if required by law (e.g., financial records for 7 years)

Backup Data

Backup copies deleted within 30 days of account deletion

8. Third-Party Services

We use carefully selected third-party services to provide and improve our service. These providers may process your data on our behalf:

Amazon Web Services (AWS)

Purpose: Email delivery (SES) and SMS messaging (SNS)

Data Shared: Email addresses, phone numbers, message content

Privacy Policy: aws.amazon.com/privacy

Google OAuth

Purpose: Optional Google sign-in authentication

Data Shared: Email address, name, profile picture (with your consent)

Privacy Policy: policies.google.com/privacy

Mailchimp

Purpose: Marketing emails (only with your explicit consent)

Data Shared: Email address, name, subscription preferences

Privacy Policy: intuit.com/privacy/statement

Amazon Associates

Purpose: Affiliate tracking for Amazon product links

Data Shared: Anonymous click data, purchase information

Privacy Policy: amazon.com/privacy

We ensure all third-party processors comply with GDPR and have appropriate data protection agreements in place.

9. Children's Privacy

Our service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13 years of age.

If You Are a Parent or Guardian

If you believe your child has provided us with personal information, please contact us immediately at privacy@thelist.gifts. We will take steps to delete such information from our systems within 72 hours of verification.

We recommend that parents and guardians monitor their children's internet usage and help enforce this policy by instructing their children never to provide personal information without permission.

10. International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA) and the United Kingdom. When we transfer data internationally, we ensure appropriate safeguards are in place:

  • Standard Contractual Clauses approved by the European Commission
  • Adequacy decisions for countries with equivalent data protection laws
  • Binding Corporate Rules for multinational service providers

11. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

How We Notify You

  • Material Changes: We will email you at least 30 days before changes take effect
  • Minor Changes: We will update the "Last updated" date at the top of this page
  • Your Consent: Continued use of our service after changes constitutes acceptance

We encourage you to review this privacy policy periodically to stay informed about how we protect your data.

12. Cookie Policy

We use cookies and similar tracking technologies to enhance your experience on our website. This section explains what cookies we use, why we use them, and how you can control them.

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences and provide a better user experience.

Cookies We Use

Essential Cookies

Always Active

These cookies are necessary for the website to function and cannot be switched off in our systems.

auth_token - Keeps you logged in securely (expires after 30 days)
session_id - Maintains your session state (expires when browser closes)
csrf_token - Protects against cross-site request forgery attacks
cookie_consent - Stores your cookie preferences

Analytics Cookies

Optional - Requires Consent

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.

_ga - Google Analytics tracking (expires after 2 years)
_gid - Google Analytics session tracking (expires after 24 hours)
analytics_session - Tracks page views and interactions (expires after 30 minutes)

Marketing Cookies

Optional - Requires Consent

These cookies are used to deliver personalized advertisements and track the effectiveness of our marketing campaigns.

_fbp - Facebook Pixel tracking (expires after 90 days)
marketing_id - Tracks marketing campaign effectiveness (expires after 1 year)
referral_source - Tracks how you found our site (expires after 30 days)

Managing Your Cookie Preferences

You have full control over which cookies we use. You can:

  • Accept or reject cookies when you first visit our site
  • Change your preferences at any time via the Cookie Settings page
  • Control cookies through your browser settings (though this may affect site functionality)
  • Delete cookies at any time through your browser

Important Note

If you choose to reject all cookies or delete essential cookies, some features of our website may not function properly. You may not be able to log in, save preferences, or use certain features.

Third-Party Services

Our service uses the following third-party services:

  • Amazon Web Services (AWS): For email (SES) and SMS (SNS) delivery
  • Google OAuth: For optional Google sign-in
  • Mailchimp: For marketing emails (only with your consent)

These services have their own privacy policies and we encourage you to review them.

Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any significant changes by email or through a notice on our website. Your continued use of the service after such changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this privacy policy, want to exercise your rights, or have concerns about how we handle your data, please don't hesitate to contact us:

Location
United Kingdom

We aim to respond to all privacy-related inquiries within 30 days as required by GDPR.